WE HAVE SIGNED A DELIVERY CONTRACT WITH UPS, SF EXPRESS, AND INTERNATIONAL EXPRESS.
THE SHIPPING FEE IS BASICALLY 30 DOLLARS.
* ADDITIONAL CHARGES MAY APPLY DEPENDING ON COUNTRY AND SHIPPING WEIGHT.

THE PRODUCT YOU ORDERED WILL BE DELIVERED WITHIN 2-3 DAYS OF PAYMENT CONFIRMATION.
THE DELIVERY TAKES 5 TO 7 BUSINESS DAYS, BUT DEPENDING ON THE SITUATION, THE DELIVERY CAN BE LONGER.
IT MAY TAKE 2-3 DAYS TO PROVIDE TRACKING INFORMATION.

UNIVERSALLIST DOES NOT HANDLE DIRECT EXCHANGES. PLEASE RETURN THE PRODUCT FOR A FULL REFUND AND PLACE A NEW ORDER FOR THE ITEM YOU WANT AS SOON AS POSSIBLE.
NON-MEMBER ORDER: IF YOU HAVE ORDERED USING THE NON-MEMBER CHECKOUT OPTION, CREATE A UNIVERSALLIST ACCOUNT TO REQUEST AND MANAGE YOUR OWN RETURN.

INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO IMPORT TAXES, DUTIES AND FEES UPON ARRIVAL IN YOUR COUNTRY.
THIS FEE IS CHARGED BY THE STATE AND WE ARE NOT RESPONSIBLE FOR IT.

[SELECT PRODUCT > SELECT OPTIONS > CHECK CART > ORDER > PROCEED WITH PAYMENT AFTER LOGIN]

[AFTER LOGGING IN, TOP MENU SHOPPING CART > SELECT THE ORDER]

[SELECT PRODUCT > SELECT OPTIONS > SHOPPING BASKET > ORDERING > ORDERING AS A NON-MEMBER]
NON-MEMBERS CAN ONLY BE CHECKED BY ORDER NUMBER AND NAME, SO PLEASE NOTE THE ORDER NUMBER SEPARATELY, AND THE STATUS OF THE ORDER CAN BE CHECKED IN [SEARCH FOR ORDERS ON THE BOTTOM MENU OF THE SITE].
THE SAME SERVICE POLICY AS THE MEMBERS OF THE UNIVERSAL LIST APPLIES TO NON-MEMBERS' PURCHASES, BUT DOES NOT PROVIDE THE BENEFITS OF POINTS AND COUPONS PROVIDED TO THE MEMBERS.
IF YOU LOSE YOUR ORDER NUMBER, PLEASE CONTACT UNIVERSAL LIST CUSTOMER CENTER (+82)70-4149-9252).

IF YOU WISH TO CHANGE THE OPTIONS AND DELIVERY DESTINATION OF YOUR ORDER, PLEASE CONTACT THE INQUIRY BOARD OR UNIVERSAL LIST CUSTOMER CENTER FOR SMOOTH DELIVERY.
* ORDERS THAT HAVE BEEN PAID CANNOT BE CANCELED FROM THE CUSTOMER.

YOU CAN SET THE ORDER QUANTITY AFTER PUTTING THE GOODS IN THE SHOPPING CART.

THE ORDER STATUS CAN BE CANCELED WHEN THE PRODUCT IS BEING PREPARED, BUT IF THE SHIPMENT IS COMPLETED (DELIVERY COMPLETED), IT CANNOT BE CANCELED AND THE RETURN PROCESS IS REQUIRED.
THE DEPOSIT ORDER WITHOUT A BANKBOOK WILL BE AUTOMATICALLY CANCELED IF THE DEPOSIT CANNOT BE CONFIRMED WITHIN 3 HOURS.

IF THE STOCK IS UNAVOIDABLY SOLD OUT DUE TO THE LACK OF REAL-TIME STOCK ON THE UNIVERSAL LIST, WE WILL EXCHANGE IT FOR ANOTHER PRODUCT AFTER CALLING OR TEXT MESSAGE, AND IF THERE IS NO ANSWER, WE WILL REFUND IT AUTOMATICALLY THE NEXT DAY.
IF YOU LEAVE A REFUND ACCOUNT ON THE BULLETIN BOARD FOR A DEPOSIT WITHOUT A BANKBOOK, WE WILL PROCESS A REFUND TO THAT ACCOUNT.

ADDRESS: 2.5F, 252, ITAEWON-RO, YONGSAN-GU, SEOUL, REPUBLIC OF KOREA
E-MAIL: INFO@UNIVERSALLIST.CO.KR
CUSTOMER CENTER: +82)70-4149-9252